Tag:
ticketing

Setting up manual ticket creation using Zabbix frontend scripts
September 9, 2021
How To
In this blog post, you will learn how to set up manual ticket creation through the use of Zabbix frontend scripts. We will use Jira Service Desk as an example, but this guide should work for any type of service desk or help desk system, as we can apply this technique for other systems in […]

Integrating Zabbix with alerting and ITSM systems the easy way
August 13, 2020
Conferences
Zabbix supports many different monitoring approaches for different infrastructures. Data collection and analysis are just a part of the job. Once the data is collected, we need to set up proper notification channels and notify end-users of any problems or try and remedy the issues in an automated manner.

Zabbix Server-to-Server Replication
April 2, 2020
Case Study
Solution for replicating monitoring data between Zabbix servers in a multi-tenant environment motivated by the need to have different third-party integrations in different environments.

The Clever and the Cool — Zabbix Meets IBM NetCool
March 26, 2020
Case Study
Learn how Deutsche Telekom Technik GmbH integrated Zabbix server instances into the existing IBM Netcool ticket system to reuse the entire existing infrastructure and attached business processes and work with alerts created by Zabbix.