Handy Tips #28: Keeping track of your services with business service monitoring

How to configure business service monitoring:

1. Navigate to Services – Services
2. Click the Edit button and then click the Create service button
3. For this example, we will define an Online store business service
4. Name your service and mark the Advanced configuration checkbox
5. Click the Add button under the Additional rules
6. Set the service status and select the conditions
7. For this example, we will set the status to High
8. We will use the condition “If weight of child services with Warning status or above is at least 6“
9. Set the Status calculation rule to Set status to OK
10. Press the Add button
11. Press the Add child service button
12. For this example, we will define Web server child services
13. Provide a child service name and a problem tag
14. For our example, we will use node name Equals node # tag
15. Mark the Advanced configuration checkbox and assign the service weight
16. Press the Add button
17. Repeat steps 12 – 17 and add additional child services
18. Simulate a problem on your services so the summary weight is >= 6
19. Navigate to Services – Services and check the parent service state